Responsibilities
Required Skills and Experience:
Minimum 3 years of experience as a Business Analyst in the P&C insurance domain.
Strong understanding of P&C insurance products, underwriting and policy administration.
Proficiency in business analysis techniques, such as requirements gathering, process modeling, and data analysis.
Excellent written and verbal communication skills.
Strong analytical and problem-solving abilities.
Experience with tools, such as Jira, MS ADO, and MS Visio.
Ability to work independently and collaboratively in a fast-paced environment.
Desired Skills:
Experience with Agile methodologies (Scrum, Kanban).
Knowledge of data analytics and reporting tools.
Certification in business analysis (e.g., CBAP, CCBA).
AICPCU certification is good to have
Requirements
- Requirements Gathering and Analysis:
- Elicit, analyze, and document detailed business requirements from various stakeholders, including product owners, subject matter experts, and end-users.
- Conduct workshops, interviews, and surveys to gather insights and identify opportunities for process improvement.
- Create clear and concise business requirements documents (BRDs), user stories, and use cases.
- Process Mapping and Improvement:
- Develop and maintain accurate process flows, data flows, and system diagrams to visualize business processes.
- Collaborate with cross-functional teams to implement process improvements and streamline operations.
- System Analysis and Design:
- Analyze existing system functionalities and help identify areas for enhancement or replacement.
- Work closely with technical teams to translate business requirements into technical specifications.
- Participate in system design and development activities, ensuring alignment with business objectives.
- Testing and Quality Assurance:
- Help develop test cases and test scripts to validate system functionality and data accuracy.
- Participate in user acceptance testing (UAT) and ensure timely resolution of defects.
- Monitor system performance and identify potential issues.
- Stakeholder Management:
- Build strong relationships with key stakeholders, including business users, IT teams, and project managers.
- Effectively communicate project status, risks, and issues to stakeholders at all levels.
- Facilitate workshops and meetings to drive consensus and decision-making.